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Version 6: known crashes/bugs and upcoming updates

edited April 6 in Symphony Pro
Known issues in version 6 will be listed here and as replies to this thread. Please comment below regarding any new or ongoing bugs in v6. Examples can be issues with editing, navigating the app, stability (e.g. crashes, freezing, slowdown, latency), and any other regressions from v5. Also provide (a) your iOS version, (b) SP version, and (c) any steps leading up to the bug/crash, if possibleWe will then do our best to provide a workaround and fix the bug (as top priority) in the following update.

To be fixed in 6.2.0-6.2.1

- In 6.1.9, there is substantial difficulty dragging to transpose one or more notes.
- There is a major bug where slow performance, instability, and crashing can occur when working with any selected note via the Note Selection Area
- In 6.0-6.1 earlier, there is substantial slowdown in performance when copying and pasting a long passage (via the Region Selection Area), such as a sequence of ~100 or more notes.
Custom Tuplets aren't intuitively specifiable in 6.1.9 and earlier, but will be at some point in version 6.2.

Less Serious Bugs:

- Note Adjust Mode > Cut/Copy Selected Notes will be rewritten to work as intended to selectively cut or copy the notes, then paste them exactly as those notes were written, even when those notes were from multiple parts/voices.

Bug fixes arriving after 6.2.0

- AudioBus compatibility with iOS 14 for multi-track MIDI-out (for the time being, CoreMIDI out is recommended instead)

Fixed in 6.0.11

-  There is a major crash in 6.0.10 that occurs when going into Select mode and selecting a note via Input Cursor..

Fixed in 6.0.10

- Playback: fixes stuck/held notes issue, which occurred during and after playback (reference).

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In the initial release of v6 (6.0.7, January 1), a large number of crashes will be fixed in the next update that is on the way:

Common crashes in 6.0.7

- Editing tempo changes in Q
uick Start (new project) menu and Playback Options menu (see below for workaround)**
- Adding instruments in the Quick Start (new project) menu (see below for workaround)**
- During record, playback, and editing text

Other major bugs in 6.0.7

- Tablature ledger lines written across frets numbers make them unreadable
- Occasional freezing
- Difficulty showing cut/copy/paste (Region Selection Area). Longer press may be necessary than before
- Slur endpoint locations/layouts are lost when changing visible parts, changing Score View Mode, and sometimes when printing

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**To work around these two crashes, please follow the instructions here until 6.0.9 is released.
For editing metronome marks, we recommend tapping the marking directly within the score (in Select mode), then choosing the Edit menu item.
To edit tempo changes/metronome marks properly, the following illustrates the instructions quoted above of (a) first selecting the metronome marking (red) and (b) choosing the appropriate menu item (green):

Comments

  • edited April 13
    SP 6.1.5 on 2nd Gen Ipad Pro 12" with latest OS. I exported a score as a black & white pdf via email. After I hit send the screen went black. A check in the mail app showed the file was sent but when I returned to SP the screen remained black. I quit and restarted and all was fine so not a big deal. Otherwise you get 6 stars rating!

  • @VinnyColletti
    Thanks for letting us know. We're still looking into this issue and recommend updating to the current latest release (6.2.2) here first.

    We would also appreciate the following info if possible:
    - An email of the project that was affected by this issue, along with your iOS version. Within SP, this info is most conveniently submitted by opening Help Menu > Feedback from an opened project.
    - More specifically, it might have to do with SP's Dark Mode setting (App > App Settings > Dark Mode) being enabled, which is separate from iOS Dark Appearance. We're still unsure about this though. Do you recall this ever occurring without the first setting being enabled or either setting for that mater?
  • Update 6.2.2 again nuked my custom folder tags and all of my work is back in one default folder only.  
  • edited April 29
    Support said:
    @VinnyColletti
    Thanks for letting us know. We're still looking into this issue and recommend updating to the current latest release (6.2.2) here first.

    We would also appreciate the following info if possible:
    - An email of the project that was affected by this issue, along with your iOS version. Within SP, this info is most conveniently submitted by opening Help Menu > Feedback from an opened project.
    - More specifically, it might have to do with SP's Dark Mode setting (App > App Settings > Dark Mode) being enabled, which is separate from iOS Dark Appearance. We're still unsure about this though. Do you recall this ever occurring without the first setting being enabled or either setting for that mater?
     I tried the PDF export to email as above in version 6.2.2 and it worked perfectly. I have never used Dark Mode or IOS Dark Appearance BTW. Thanks for looking into it.
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