Issue when launching app

Jasonic
Jasonic
edited August 2013 in General
Hi! Newest version not working at all on a retina screen 16 gb ipad. Crashes before it even opens. I know you guys are trying hard, and I'm ready to join the SP club but as you can imagine this isn't making a great impression. Remaining hopeful though. Cheers, jasonK.

Comments

  • Timkeys
    Timkeys
    Ditto Please fix
  • Jasonic
    Jasonic
    SP dead on my ipad. I hope you've got a fix soon. Please advise. Thks. JasonK.

  • Support
    Support
    edited July 2013
    Thanks for the reports. We got two others in our support email and are looking into it. Once we find a solution, we'll let you know.

    Regards,
    Phil
  • Support
    Support
    Edit: We tracked down the cause of the crash and are issuing an update with an expedited review request.

  • Briancan
    Briancan
    I just downloaded the latest version and it won't run on my ipad2 with IOS 5.1.1.
  • Dthpham
    Dthpham
    edited August 2013
    The fix for this has been released. We apologize for the inconvenience.

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