App crashing when caring new document

mcross

I have an iPad 1 running iOS 5.0.1 and Symphony Pro 2.3.1. When I try create a new document the app crashes while inputting instruments. It appears to be time related rather than action related. It crashes every time.

mcross

Update: when I turn off Internet access the app does not crash.

Support

That's interesting. We'll keep this noted. 

If this issue happens again, try loading a smaller file (if your file is big), and then creating a new document, since this is another pattern that occurs.

Zanderap

I'm having the same exact problem. Also an iPad 1, also running iOS 5.0.1, also with Symphony Pro 2.3.1. Every time I try to start a new project, the second I hit "done," the app crashes. Every time. I tried restarting the iPad, the app, and turning off internet access and nothing worked.

Dthpham

Try clearing the cache. Settings app > Symphony Pro > enable Reset Cache > restart the app.