Annotation cannot be deleted!

quemoy2017
quemoy2017
in Symphony Pro
Hi, I’m using version 6.7 on iPad. Annotations can be circled by using Apple Pencil. The ‘delete’ shows, after touch the ‘delete’, the annotation still remains.
Dear support-team, could someone help me, please? Thank you!

Best Answer

  • Support
    Support
    Answer ✓
    @quemoy2017
    Sorry about the issue. We're fixing this issue right away, for the next update. Unfortunately, for the current version (6.7), the only way to erase annotations is to erase all of them. To do so, long-press the Annotations icon from the Notes Toolbar, then tap the "Erase All Annotations" menu item.

Answers

  • quemoy2017
    quemoy2017
    Support said:
    @quemoy2017
    Sorry about the issue. We're fixing this issue right away, for the next update. Unfortunately, for the current version (6.7), the only way to erase annotations is to erase all of them. To do so, long-press the Annotations icon from the Notes Toolbar, then tap the "Erase All Annotations" menu item.
    Thanks! That works. I will update when the next version releases.

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