Error on acoustic Bass bugged file

Comments

  • Denis
    Denis
    Hello, dont know what happened but thé acoustic Bass part is greyed out and can no longer be edited. Any clues?
  • Support
    Support
    edited May 2
    @Denis
    The part appears greyed out because it's muted. There are two ways to mute/unmute an instrument:
    1. Open Navigation Menu > Playback Options Menu > Mixer (shown on the right in the screenshot below). Next, untoggle the muted setting by tapping on the 'M' (highlighted in green), or choose Unmute All at the top.

    2. Open the Staff Side Panel (shown on the left in the screenshot above) by swiping to the right inside the blue rectangle, as illustrated below. Next, untoggle the muted setting by tapping on the 'M' (highlighted in green), or untoggle the Mute All icon at the top of the panel.



    If you're still experiencing issues, please let us know. If possible, we'd also appreciate an example of any file that is affected by the issue via email, at support@symphonypro.net.

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