Do I have to pay again?
Hi,
Yesterday I bought the app ($14.99) because I wanted to write with the Apple Pencil (only reason I wanted it for), however when I try to use it this way the app ask me to pay $14.99 again 

I understand the use of handwriting should be included with the app purchase in the first place, right?
I already tried reinstalling the app, and emailed support, but so far I’ve got no answer.
Anybody knows how to fix it?
Anybody knows how to fix it?
Comments
@saulsb9
We apologize that there was any confusion. We're still working on updating our reference materials and website, and we appreciate your patience:
- It's important to first clarify that fundamental support for Apple Pencil, including palm rejection, pairing, and taking full advantage of the increased precision of this pointing device, are included without the Handwriting In-App Purchase (IAP).
Therefore:
- Handwriting recognition is the only In-App purchase. This IAP provides for the recognition of notes and (now) chord symbols, allowing you to convert pen-strokes with or without stylus into formatted notation. In v6, drawable annotations (with or without Apple Pencil) are also included with this IAP.
- Without the IAP, you are able to access all of our main features listed in our help menu/manual besides those listed under the 'Handwriting Recogniton' chapter. Text annotations (via QWERTY or software keyboard) is also possible without the IAP.
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1. One option we'd like to offer you is letting us know that you bought the app in the time period you mentioned (via receipt or other payment confirmation), and pointing out where in our marketing materials that was ambiguous in the above sense (via email: [email protected]). If the general app description was unclear, you can let us know of that instead. We will then be happy to send a free copy to unlock this feature.
2. For you or anyone else who wishes to receive a refund under any circumstance, you should be aware of our unconditional approval policy for obtaining refunds (within the period that Apple allows). This policy was mentioned in our response here, but it is provided again below:
(Unconditional) Refund Policy:
Refunds are granted by Apple iTunes without hassle. You don't have to ask us for approval of the refund, and it is sufficient to cite SP not meeting your expectations, and if you wish, you may also cite to Apple our "automatic" approval of refunds in the event of this condition. Instructions on how to receive a refund are outlined as follows, by virtue of which SP and its In-App Purchases are risk-free: