@FrancisLema Sorry to hear about that. Although a wide range of fixes (including for iOS 13/iPad OS compatibility) are arriving very soon in Version 6, we'd like more information about the nature of the issue to verify it's resolved. We also request technical (iOS/device) information. These details can be conveniently sent by following these steps. This will also include the technical info automatically in your form:
Open SP/Symphony Help > Help Menu
At the top, you should see a 'Feedback' option
Choose Other, or Bug Report, for general reliability submissions as is the case here. An email dialog will appear
At the bottom should be an automatically generated message, "Technical Information (Please keep this information in your message)". You may cut and paste the paragraph below this to include in a reply below; or you may simply send the email with subject line referring to this forum post.
Comments
Sorry to hear about that. Although a wide range of fixes (including for iOS 13/iPad OS compatibility) are arriving very soon in Version 6, we'd like more information about the nature of the issue to verify it's resolved. We also request technical (iOS/device) information. These details can be conveniently sent by following these steps. This will also include the technical info automatically in your form:
At the bottom should be an automatically generated message, "Technical Information (Please keep this information in your message)". You may cut and paste the paragraph below this to include in a reply below; or you may simply send the email with subject line referring to this forum post.