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Keeps acting like I don't have a valid internet connection

KaylaS2018KaylaS2018
in Support
I'm getting extremely frustrated as I try to open up the help page, but it keeps bringing up this error that says that my internet connection isn't valid when it is. I also want to know how to add more bars onto the sheet music I am working on. 

Comments

  • mhc1974mhc1974
    Same thing happened to me today. From what the message said it sounds like their server is having problems.
  • mhc1974mhc1974
    Apparently their internet security certificate has expired. It was good until May 28, 2018.
  • SupportSupport
    Sorry about the inconvenience. The issue can now be resolved by refreshing the manual, but restarting the app may first be necessary.
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