Home Support

Crash and non-functioning export files


I've enjoyed transcribing notes on this app, but when i try to export audio in m4a format via mail, the app starts processing, but then crashes. It just closes down and nothing happens. If I try to export in MIDI via mail, the export does reach my inbox, but the MIDI-file cannot be played. It is not recognised as a valid file by for example VLC media player. I can't understand what I might be doing wrong. This just seems a lot like some general instability.


  • Hi teoich,

    We've fixed this particular issue for the next update.

    In light of this setback, you are welcome to our beta release mailing list and install a version of the app that's working in this regard. In that case, just send us a quick email to [email protected].
  • When comes the next update? Got a similar problem...
  • @Schmitti A major update (resolving the issue) should be available in a week or two.
Sign In or Register to comment.