Help, I paid for both versions of the app and neither open on startup.
I’ve tried redownloading, updating the app and phone, turning my phone off and on, even spending on the $15 app because I assumed the iphone one wouldn’t work without it.
nothing works. They both just show the logo once clicked and then close out. What am i supposed to do? Did i waste my money. Don’t wanna have to leave a bad review
nothing works. They both just show the logo once clicked and then close out. What am i supposed to do? Did i waste my money. Don’t wanna have to leave a bad review
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Comments
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Using a standard iphone X0
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What model iPhone?
What version of the operating system?0 -
@abdarrell
Sorry about the issue. The next update (6.0) will be fully compatible with iPhone X and newer models. It's still a couple more weeks away, so you can forward your receipt of SP to support@symphonypro.net to receive an install link.0
