Support

About

Username
Support
Joined
Visits
2,174
Last Active
Roles
Administrator
Points
20

Comments

  • @faithk - Since WSIWYG editing is involved, the recommended way to ensure the above condition, is to first set the part(s) in question visible from the Instruments Menu (as illustrated below). This will set all other parts invisible: - Under the…
  • @thorny Under the Articulations toolbar, then opening the Pizzicato Expandable Button (Pizz.), the arco option will restore sampler playback accordingly. This also reflects the standard notation to return to bowing technique.
    in Pizzicato Comment by Support November 7
  • @Memito While this isn't available in 5.1.9, you've brought up an excellent suggestion, which we'll consider including by the next major release. This will otherwise remain on the roadmap for this year, and for the updates following. 
  • @calindemann The issue should've been addressed, but will be looked into further. We sent an email  regarding your option to download the early access, which should have it fixed by next update, and/or options to work around the issue for the curre…
  • @kvakyman The MIDI Record feature makes possible the above set of tasks, typically without configuration steps unless the external MIDI device or adapter in question isn't Core MIDI compatible. In the latter case, an adapter is recommended, especia…
  • @Jaconiel The above task isn’t fully described in the help pages yet, though it is possible in 5.1: - First open the Region Select Menu (long press gesture in Select mode) at the start location of the note range of the swap - Resize or reposition t…
  • Pete – We contacted you over your registered email about the availability of promotional copies, some additional questions, and other details that you might find relevant.
  • @jazzsaxe An interactive score or document sharing platform has been in consideration for quite some time, particularly via iCloud/CloudKit, where the groundwork is already there for users to create accounts with shared databases other than their o…
  • @Hokaido Much appreciated. We'll address the issue soon.
  • @Hokaido Thank you for clarifying. Your description now seems to indicate a layout issue. – To first make sure that the first measure is completely full, and that the right barline of the first bar doesn't have any extra space to accommodate new …
  • @Hokaido  Reflowing of notes (i.e. across incomplete bars) is now supported provided a note selection in Note Adjust Mode, which can be invoked by tapping any selected notehead, or double-tapping next to a selection of multiple notes. The menu ite…
  • A graphical example illustrating the notational variation you're referring to would be most helpful for determining whether this is a missing feature that we can address in following updates if not the immediate future. - Note sizes can't be change…
  • @Fisher42 You're welcome to email any score you wish to export to PDF affected by this particular issue to [email protected], and we will be happy to return a fixed document, as it's been addressed for the following update. Alternatively, p…
  • @uncle808us It's unclear the reason you raised the question, as we've been periodically updating Symphony for iPhone with updates for iPhone X and other UI issues pertaining iPhone. SP, on the other hand, has much in store for its first release i…
  • @Monica Sorry that you were having trouble. Any further detail regarding what led to your decision to return SP would be greatly appreciated, as our app makes it easy to correct mistakes, for which a guide is available here, and includes important …
  • @LennyNY A convenient way to apply this notation to a note selection (in Select mode), or newly added notes (in Pencil mode), can be found under the Noteheads Expandable button, which (by default) has the X note-head chosen as "active" initially (i…
  • The above seems to be a crash that was fixed for the next (major) update to SP, and occurred in instances where time signature and/or meter was customized (including when time signatures were disabled). The latter condition appears to be relevant ba…
  • @McDTracy This is an upcoming feature, but given delays for the next update, you are welcome to request early access via this link, or by simply emailing us here - for a download link within the next 24 hours. It is our hope that this will be an in…
  • @Saxophrenic If you haven't attempted to do so already, it is most recommended to choose AirPrint as highlighted under Export Destinations, without further steps beforehand. This will provide a print preview, as well as access to available printers…
  • @jenalice01 SP doesn't support importing of PDFs or printed scores into its editable document model at this time. OTOH, if you have a MusicXML or MIDI version of these documents, SP will import them perfectly, and this is especially true of XML.  …
  • @SophieMaycroft Great question, along with aspect of confusion to point out. A bug has been made known, residing entirely with our application, that's causing the issue. Namely, you will first want to highlight the notes in Select Mode, then switch…
  • @williamg Excellent questions. Meter/time signature can be hidden from the current score via the following steps: – Open the Measure Dialog on the very first bar of the score – With Time/Key chosen at the bottom, choose Configure Meter under the Cu…
  • > Hi I imported a MIDI string quartet i’d composed in MuseScore and all the parts are coming up as Piano. Quite interesting to listen to, but any ideas why the Violin 1, Violin 2, Viola, Cello got lost in translation, please? The above issue has…
  • @quartet Glad to know you figured it out, thank you for the follow up. 
  • @SophieMaycroft Excellent question - 64th/hemidemisemiquaver note values, among other toolbar items encompassing non-standard or non-ubiquitous notations, can be enabled as described under Note Properties > Additional Preferences.  Tips: - Openi…
  • @zdobieszowic This can't be precisely edited, but the global spacing between all staff systems (instrumental lines) can be edited by the steps described here: https://symphonypro.net/manual#b'reposition-an-instrument-vertically-within-a-system-staf…
  • @jesperbak Sorry that you are having issues. Please consider emailing us for beta access since we fixed several MIDI latency issues specifically. A delay with the On-Screen Piano is new, however, so we would like to request more technical (iOS/devi…
  • @toneytime Support for basic functionality here is planned for the following update. You are welcome to subscribe to our early access by emailing us here, which will provide an idea about what will be supported to start with.
  • @cwd1988 @erming28 Playback recognition of these indications will arrive in the following update, likely this early Summer. 
  • @pfallows12 We appreciate the resource, which is included as a Vanilla CDN link here, and will be included in 5.3 (under Templates > Quickstart) this Spring or early summer! 
    in Ukulele Tabs Comment by Support June 23