Support

About

Username
Support
Joined
Visits
2,182
Last Active
Roles
Administrator
Points
20

Comments

  • @scottseward Tempo text indications can be specified by first entering a text box as instructed here: https://symphonypro.net/manual#b'textboxes'. In short: * Open the Score Symbols Toolbar (i.e. the 2nd to last icon from the Notes Toolbar) * Swit…
  • @nokbean The crashing has been fixed for the next major update arriving very soon. However, please check your email for a complimentary promo code for Symphony iPhone, which has been more recently updated, and should provide a workable iPhone-only …
  • @cellorocks Sorry about the issue. It's been addressed to some degree. More examples of this error, however, would be helpful – in particular, an email to [email protected] with the attached score so that we can fully resolve it by the upcomi…
  • @josthan Ayer proporcionamos la siguiente respuesta por correo electrónico. Además, lo siguiente se tradujo automáticamente al español para proporcionar una aclaración: - Primero abra el "Measure Dialog" (un menú contextual para editar los atri…
  • @cellorocks  Sorry about the issue. It was likely resolved alongside other pdf export artifacts that have affected version 5, and for an upcoming 6.0 update. However, forwarding the affected project as an attachment to [email protected] will a…
  • @Crackerfoot We likely resolved these significant bugs for a major update in the very near future (i.e. early-2019). As well, it will be easier to transpose or sync tab notes. Since further verification and/or feedback in these regards would be val…
  • Thanks for letting us know. It's a definite bug that will be resolved in the following update.
  • @bigtreesjoe Flexible duration measures very similar to what you requested will be easier in the next update. It will be by virtue of simply checking the Pickup/Anacrusis property of a measure from the Measure Dialog, which will tell SP to adjust t…
  • @stan We appreciate your follow up, and excellent suggestions.
  • @camsman This is definitely a major bug on part of SP, so will be resolved in the next major update. Moreover, the following details would be helpful in verifying and resolving the issue: – Whether the connection was through Bluetooth or USB, and/o…
  • @Kpc These finer details are certainly important for workflow in numerous cases, so will be incorporated in a complete set of help guides eventually. Regarding the modalities of Note Adjust Mode, you made an excellent point in that the exact menu i…
  • @Kpc We appreciate your help for noting these key shortcuts, which are yet to reflected in the manual.
  • @misterwiggles This editing step can be conveniently & gesturally performed, by first creating a Note Select Area and entering Note Adjust Mode:  - A Note Selection of this mode can most readily be invoked by double-tapping any notehead in Sel…
  • @frank1 You've raised excellent suggestions and inquiries. SP currently supports the barlines we've illustrated, but custom time signatures in the manner you've described (specifically, by selecting Time/Key instead at the bottom), as well as repos…
  • @Kpc The beaming issues have largely been recognized and addressed, though we'd love to have you as a tester for the early access releases by emailing [email protected] and referencing this message. The question regarding custom tuplet fract…
  • @aaron108 @manjujpn We'll be sure to update the app with built-in uke tab templates. @pfallows12 was kind enough to share a ukelele template earlier this year, and it reflects the most standard tuning from our evaluation. - Tuning can be modified…
  • @JBrahms Thank you for noting these key issues. The following are what you can expect will be resolved soon:  - The first set of issues has been addressed for our next major update, which we're still attempting to ready by this year. We're st…
  • @mgreen22 If you're able to retrace steps that led to the issue and/or a resolution thereof, please send us a brief message along with your iOS version, and that will help ensure the original issue becomes addressed. (Also keep in mind that within …
  • Thanks for sharing feedback. The issue will be addressed soon, in our next major update, which is still targeted for sometime this year. In light of possible delays, however, please look for an email shortly about an opportunity to register to the e…
  • @camsman @williamg Both of your suggestions will be kept in consideration. @williamg Apologies for having missed your earlier comment, however. Since the help guide still has to reflect new features like those in your inquiry, time signatures in…
  • @afjagfam You've brought up an oft-requested feature, and its priority is close to the top of the list in terms of significant features. However, we will always be minding simplicity and context sensitivity in light of any introduced feature: --Wha…
  • @faithk - Since WSIWYG editing is involved, the recommended way to ensure the above condition, is to first set the part(s) in question visible from the Instruments Menu (as illustrated below). This will set all other parts invisible: - Under the…
  • @thorny Under the Articulations toolbar, then opening the Pizzicato Expandable Button (Pizz.), the arco option will restore sampler playback accordingly. This also reflects the standard notation to return to bowing technique.
  • @Memito While this isn't available in 5.1.9, you've brought up an excellent suggestion, which we'll consider including by the next major release. This will otherwise remain on the roadmap for this year, and for the updates following. 
  • @calindemann The issue should've been addressed, but will be looked into further. We sent an email  regarding your option to download the early access, which should have it fixed by next update, and/or options to work around the issue for the curre…
  • @kvakyman The MIDI Record feature makes possible the above set of tasks, typically without configuration steps unless the external MIDI device or adapter in question isn't Core MIDI compatible. In the latter case, an adapter is recommended, especia…
  • @Jaconiel The above task isn’t fully described in the help pages yet, though it is possible in 5.1: - First open the Region Select Menu (long press gesture in Select mode) at the start location of the note range of the swap - Resize or reposition t…
  • Pete – We contacted you over your registered email about the availability of promotional copies, some additional questions, and other details that you might find relevant.
  • @jazzsaxe An interactive score or document sharing platform has been in consideration for quite some time, particularly via iCloud/CloudKit, where the groundwork is already there for users to create accounts with shared databases other than their o…
  • @Hokaido Much appreciated. We'll address the issue soon.