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  • @Misemao The crash was fixed for the following update this Spring. We encourage sending an example project to our email to help ensure reliability, as well as letting us know if you're interested in testing SP's preview releases, which addressed th…
  • @Ellie this was recently addressed for our major update this month, thanks to an example file submitted earlier. In light of the significant inconvenience, you are more than welcome to sign up to our preview releases below, which will be addressing…
  • @symphony This issue was fixed in an update today. If other edits are still problematic, we'd certainly appreciate a message detailing any such errors to [email protected], with an example screen to illustrate whenever applicable.
  • @jafanaro The manual is now back online. Instructions on how to add lyrics can be found here: https://symphonypro.net/manual#b'lyrics' – Under this diagram illustrating the Score Symbols Expandable Button, press down on the icon, then move your fi…
  • @crynant This requires a new metronome mark to be placed; first open the Score Symbols toolbar category, as described here: https://symphonypro.net/manual#b'tempo-changes-metronome-marks' From there: - Switch the corresponding expandable button to…
  • @Hypilein @Redston_1  These are in the works for Spring – great suggestions.
  • iPhone 8's certainly compatible, and seems to provide a working close function in relation to chord symbols. We'll issue a sooner update than otherwise in light of this issue (for this week).
  • @symphony This will definitely be addressed in the immediate update, but can be worked around by pressing the return key if available. This isn't the case on most iPhone models, so you can try the spacebar or left arrow, before dismissing the keybo…
  • @windy A list of our own recommendation is a great suggestion to keep in mind. For the time being, CME XKey is one we've tested & developed for the most, and XKey Air is one of the leading BlueTooth-supported models. In general, any brand lis…
  • @symphony We've had to fix a few bugs before the update (which will introduce some changes to pricing model), sorry for the wait. If you'd like "early access" via SP on iPhone (which does support file sharing), you're welcome to let us know at this…
  • @salabros To access tremolo articulations, first refer to this illustration under the Dynamics, Articulations, and Text chapter of the manual: * Press-hold the Expandable Button at the location highlighted in green. The icon is originally a mezzo …
    in Tremolo Comment by Support April 3
  • Steps on how to add measures/bars can be found under the Measure Dialog chapter. The only way to bring up this dialog (starting Version 5) is via two-finger tap on the bar where you'd like to begin the editing operation, or otherwise for which you'd…
  • @crynant Thanks for pointing it out; we've fixed this limitation. For now, you can fix this issue with only  few additional steps, by following the instructions specified here, regarding how to create a Part/Staff group. Creating a grand staff will…
  • @jazzer789 This isn't a possibility yet, but is on our roadmap for this Spring/Summer. For now, we recommend MusicXML to export & interchange scores between software that supports this nonetheless convenient feature. Thanks for the feedback!
    in Explode Music Comment by Support April 2
  • @herold  The chord tool can be found by switching & activating the Score Symbols Expandable button  to the Text category (A icon, shown right), which will bring up the respective toolbar; then look for the C7 icon (first from left).  Next, ta…
  • @clive Selective export to MIDI isn't a possibility yet, but has been requested before, so should become a feature this Spring. For now, modern sequencing/DAW software should provide a way to remove parts in 2-3 steps, particularly with keyboard sh…
  • Hi @lanop, importing printed scores isn’t currently a possibility with SP, so you will have to look to other software on this side of things. (A MusicXML compatible scanner that exports to this format would of course be ideal, since SP will then be …
  • @symphony iTunes File Sharing will be restored in Symphony for iPhone in the next update, arriving in a day or so!
  • @Brownilson Handwritten tablature support isn't quite available yet, and may or may not be an aspect of improvement this year. If you have other suggestions or questions regarding tablature, we'd love to hear from you again, as it's a critical impr…
  • @nnight We've sent an email on how to request a refund, if you haven't done so already. Appreciate the feedback you've been able to provide nevertheless.
  • @Marimbaman98 Changes to instrumentation as you described, while not available, is certainly in the picture, and we've now moved it higher among our list of priorities for the current roadmap!  A convenient workaround in your particular case, is t…
  • For (a) the count-in starts and the cursor moves along the staff, but no notes are recorded as we play the keyboard. We did test the virtual keyboard, and that worked as expected, just not the MIDI. This is undoubtedly a bug, which we'd like to fix…
  • but as soon as the red record button is pressed, the pencil's blue highlight turns off Note that the above was an intended behavior, but on further thought, this is certainly another area where the app can benefit from modal flexibility (not to men…
  • but as soon as the red record button is pressed, the pencil's blue highlight turns off. If I press the pencil icon while recording, the recording stops. Sorry for not being clear. Did you ever get the record process to register any notes after eith…
  • @nnight It seems that you didn't have an Editing mode chosen. You can enter notes with either of the two Pencil or Select tools, for which the Expandable button can be found at the very end of the Notes Toolbar: – Another thing to make sure of …
  • @Chris_Ding We're currently working on the extending capabilities here to provide notehead recognition. For the time being, the following are key tips for percussion/noteheads, regardless of stylus or Handwriting enabled. All of these touch-based f…
  • I would like to extract the parts as Symphony Pro project and to have then a working tool to compress the rests with the correct measure number Are you referring here to a way for automatically collapsing empty measures? You are welcome to send us …
  • If you haven't figured it out already: a two-finger tap on the appropriate bar will bring up the Measure Dialog; choose Time/Key at the bottom to find the appropriate submenu. Dismissing the dialog will prompt you for whether you'd like to transpose…
  • @xavier92 Appreciate your insightful feedback! – The fact about differential key signatures with piano notation is new to us, but in light of similar requests regarding key, this is now a planned feature. For the time being, don't forget that tra…
  • @bjansen The most straightforward & convenient solution here is to try the following first: * Place a single whole rest where you'd like the multi-rest to begin. * In Select mode, tap to highlight the rest. You should then see the highlighted …