Reviews

I bought the app because of the good reviews (almost 5 stars).
I left a negative review some months ago on App Store because of the too many bugs and crashes I had that drove me crazy.
I check the App Store and only good reviews are published, my negative isn't there.
Why?
How do you call the practice of keeping only good reviews?
Thank you

Comments

  • edited March 2015
    Hi Danides,

    Make sure you followed Apple’s instructions & guidelines on getting your review published successfully, available at the following webpage: https://support.apple.com/en-us/HT201991

    However, we have no say on whether a review gets published. Only Apple can provide some explanation or assistance regarding your difficulties. Our only advice here is to contact them directly by (1) going to https://getsupport.apple.com, (2) navigating to "Apps and Software" > "iOS apps"” > "iTunes Store, App Store or iBooks Store", and (3) selecting one of the valid options for writing an App Store inquiry.

    We’re sorry that our app didn't work well for you. Keep in mind that we made note of your feedback in our forums last year, and lots of additional reliability improvements are on the way for copy/paste, bar symbols, and score layout.
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